What to do When Phone Link app error 37 occurs in Windows?
Error 37 is a common issue that users of the Phone Link app on Windows may encounter. This error occurs when the app fails to establish a connection between the PC and the phone. This can be caused by a variety of reasons, including network connectivity issues, outdated drivers, or software conflicts.
Below we provide several methods that should help you fix Phone Link error 37 in Windows. The guide consists of troubleshooting steps on both phones and computers.
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1. Disable battery saver
Battery Saver could prevent Phone Link from connecting to your phone properly.
- In Windows search, type Control Panel and hit Enter.
- Here, go to Hardware and Sound > Power options.
- Here, you will see the listed plans.
- Change the plan from Power saver to Balanced or High performance.
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2. Ensure both phone and PC are connected to the same network
In order for Phone Link to work, you need to connect your Phone and PC to the same network. Thus, make sure you are not using 4G/5G and instead connect to your local WiFi. Also, if you have several network connections, ensure the correct one is chosen on your PC as well – simply click on the Internet Access button on your taskbar to check.
3. Run network troubleshooter
Ensure your network connection is working properly:
- Right-click on Start and pick Settings.
- Go to Network & Internet section.
- On the right side, find the Advanced network settings section.
- Click Network troubleshooter and wait.
- Apply the suggested fixes.
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4. Disable third-party antivirus and firewall
Antivirus or firewall can block connections to your phone and vice versa. You can temporarily disable third-party security software and see if that helps you to get rid of the Phone Link app error 37.
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5. Disable battery optimization for Phone Link on your phone
Note that Android devices could be a bit different, depending on the OS version and phone model, so use these steps as guidance.
- Open Settings and select Apps/Apps and notifications.
- Scroll down and locate Link to Windows and select it.
- Here, pick Advanced.
- Tap on the Battery option and then select Battery optimization.
- Ensure Battery optimization is off.
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